Saturday, October 31, 2009

Trick or Treat? Attitude is EVERYTHING!

ATTITUDE is everything!

"Trick or Treat" by Fred Green


Observe the kids this Halloween and notice how enthused and optimistic they are in filling those buckets and bags with candy. Their goal is to get as much candy as possible. Your goal is to help potential prospects and make sure they can recover from the unexpected and realize their dreams. Sometimes you may feel you are bothering them and sometimes you are. But in the end, your drive and persistence is necessary to help your customers realize their needs and ensure those needs are filled.

I remember the first time I was allowed to go out trick-or-treating on Halloween night with just my friends. (Of course I'm sure my Grandma was following along at a safe distance but she'll neither confirm nor deny that accusation!) Our mission was a singular one - get as much candy as possible in the shortest amount of time. In other words, I wanted my big plastic orange pumpkin overflowing with goodies. We literally ran from house to house as we scoured our neighborhood intent upon our goal. On occasion, we approached a house, rang the bell, and nothing happened. The
lights were on but no one answered the door.

Put in that situation, what do most kids do? They move on to the next house. "Come on, let's go" and they're headed down the block. They don't stop for a second to wonder why the owners didn't answer the door. They don't take it personally. They don't think that they're wearing the wrong costume. They don't walk around the house peering in the window trying to see why the owners didn't answer the doorbell. They don't sit down on the front step and pout. And can you even imagine that they would just quit and go home? No way.

You see, kids are neat people to observe with regard to how they handle rejection. It just never occurs to them that the rejection is about them! And why? Because it's not. Kids have a unique ability to observe the world just the way it is. As we grow up, our self-esteem takes a few hits and we start to think that everything that happens to us is about us. It's not.

When you hear no, no thanks, I'm not interested, it's not for me, I don't like selling, please don't ever, ever, ever, ever, ever call me again for any reason whatsoever....it is about them, not you and not the opportunity you have to offer. Run to the next house, and the next one, and the next one. That's where the candy is.

Remember, your goal is a full plastic pumpkin, and you don't care which houses or how many houses it takes to make that happen.

Happy Halloween!

2 Comments:

At October 31, 2009 at 2:56 PM , Blogger Nellie Williams45 said...

Thank you Kristi. Your Blog is awesome. I appreciate your hard work and willingness to share.

 
At November 2, 2009 at 8:23 AM , Blogger Online College Insider said...

I love this post! It's so true! I need to keep checking all the houses on my block and eventually I WILL fill up my pumpkin!!

 

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